Privacy Policy

Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in the privacy policy below.

Data Collection on This Website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section 'Information on the Responsible Party' in this privacy policy.

How do we collect your data?

Your data is collected when you provide it to us. This could be, for example, data you enter into a contact form.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information, free of charge, at any time about the origin, recipients, and purpose of your stored personal data.
You also have the right to request the correction or deletion of this data. If you have given consent to the processing of your data, you may revoke this consent at any time with future effect.
Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances.
You also have the right to lodge a complaint with the competent supervisory authority.

For this and other questions regarding data protection, you can contact us at any time.

Analytics tools and third-party tools

When visiting this website, your browsing behavior may be statistically evaluated. This is primarily done using so-called analytics programs.

Detailed information on these analytics programs can be found in the following privacy policy.

Hosting and Content Delivery Networks (CDN)

Hosting

We host our website content with the following provider:

WIX
Provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter “WIX”).

WIX is a tool for creating and hosting websites. When you visit our website, WIX analyzes user behavior, visitor sources, the region of website visitors, and visitor numbers. WIX stores cookies in your browser that are necessary for the display of the website and to ensure security (necessary cookies).

The data collected via WIX may be stored on servers around the world, including in the USA.

Details can be found in the WIX privacy policy: https://www.wix.com/about/privacy

Data transmission to the USA and other third countries is based on the standard contractual clauses of the EU Commission or comparable guarantees under Art. 46 GDPR. Details are available here: https://www.wix.com/about/privacy-dpa-users

The use of WIX is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the reliable presentation of our website. If consent has been requested, processing is carried out exclusively based on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

WIX is certified under the 'EU-US Data Privacy Framework' (DPF). This is an agreement between the European Union and the USA ensuring compliance with European data protection standards for data processing in the USA. Companies certified under the DPF commit to complying with these data protection standards. Further information is available here: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnbGAAS&status=Active

Conclusion of a Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a legally required agreement under data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information on the Responsible Party

The responsible party for data processing on this website is:

Ludwig Jocher

Parkweg 7

85659 Forstern

Phone: +49 170 710 1469

Email: booking@creativwohnen.com

The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Period

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur once these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR and, where special categories of data pursuant to Art. 9(1) GDPR are processed, on Art. 9(2)(a) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out based on Art. 49(1)(a) GDPR.

If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing is additionally based on § 25(1) TDDDG. Consent may be revoked at any time.

If your data are required for the performance of a contract or for pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, if data processing is necessary to fulfill a legal obligation, we process your data based on Art. 6(1)(c) GDPR.

Data processing may also be based on our legitimate interests under Art. 6(1)(f) GDPR. The relevant legal basis applicable in each individual case is specified in the following sections of this privacy policy.

Notice on Data Transfers to Non-Secure Third Countries and Transfers to U.S. Companies Not Certified Under the DPF

We use, among other things, tools from companies based in third countries that are not considered secure under data protection law, as well as U.S. tools whose providers are not certified under the EU-U.S. Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. Please note that in third countries not considered secure under data protection law, a level of data protection comparable to that of the EU cannot be guaranteed.

Please also note that the U.S. is generally considered a secure third country, offering a level of data protection comparable to that of the EU. Data transfers to the U.S. are therefore permissible if the recipient is certified under the "EU-U.S. Data Privacy Framework" (DPF) or has suitable additional safeguards in place. For information about transfers to third countries, including details of data recipients, please refer to this privacy policy.

Recipients of Personal Data

As part of our business activities, we work with various external parties. In some cases, the transfer of personal data to these external parties is necessary. We only share personal data with external parties when it is required for contract fulfillment, when we are legally obliged to do so (e.g., disclosure of data to tax authorities), when we have a legitimate interest in the transfer pursuant to Art. 6(1)(f) GDPR, or when another legal basis permits the data transfer.

When using processors, we share our customers' personal data only on the basis of a valid data processing agreement. In cases of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may revoke consent you have already given at any time. The legality of data processing carried out up to the time of withdrawal remains unaffected by the withdrawal.

Right to Object to Data Processing in Specific Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right, at any time, to object to the processing of your personal data on grounds relating to your particular situation. This also applies to profiling based on these provisions. The legal basis for processing can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21(1) GDPR).

If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, in a commonly used, machine-readable format, either for yourself or for transfer to a third party. If you request the direct transfer of the data to another controller, this will only be carried out where it is technically feasible.

Access, Deletion, and Rectification

Within the scope of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, their origin, recipients, and the purpose of data processing, as well as, if applicable, the right to have these data corrected or deleted. You can contact us at any time regarding this or any other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time regarding this right. The right to restrict processing applies in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data but you require them for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have objected to processing under Art. 21(1) GDPR, an assessment must be made between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data—apart from storage—may only be processed with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser's address bar changes from “http://” to “https://” and by the lock symbol in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to Promotional Emails

The use of contact data published as part of the legal notice obligation for sending unsolicited advertising and informational materials is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

Data Collection on This Website

Cookies

Our website uses so-called “cookies.” Cookies are small data files that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically removes them.

Cookies can be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies serve various purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart functionality or video display). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies required for carrying out electronic communication, providing specific features requested by you (e.g., shopping cart functionality), or optimizing the website (e.g., cookies for measuring web audience) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for storing cookies and comparable recognition technologies was requested, processing is carried out exclusively based on this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be withdrawn at any time.

You can configure your browser to inform you when cookies are set, allow cookies only in specific cases, block cookies entirely, or automatically delete cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Details about which cookies and services are used on this website can be found in this privacy policy.

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

Browser type and version
Operating system used
Referrer URL
Hostname of the accessing device
Time of the server request
IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website, and for this purpose, server log files must be collected.

Requests via Email, Telephone, or Fax

If you contact us via email, telephone, or fax, your request, including all resulting personal data (e.g., name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, provided your request is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where requested; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data retention no longer applies (e.g., after your request has been fully processed). Mandatory statutory provisions — particularly legal retention periods — remain unaffected.

eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the purpose of establishing, structuring, and modifying our contractual relationships. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to make use of our services or to bill for them. The legal basis for this is Art. 6(1)(b) GDPR.

The collected customer data will be deleted after the completion of the order or termination of the business relationship and after the expiration of any applicable statutory retention periods. Statutory retention obligations remain unaffected.